AOUG Trading Returns Policy

Thank you for purchasing our products at AOUG operated by the Association of Open University Graduates.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you may return it to the Office within 28 days of receipt, explaining the issue, for either a replacement, exchange or refund. Postal charges will not be refunded and returned items remain the responsibility of the customer until they are received in the Office. After the 28 day period you will no longer be eligible for a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us.